We know how sick you are of idiots on the internet ruining it for everyone. We hate them too. That’s why, instead of hosting a comment section on every article, we invite readers to write to us if they feel strongly about an article we’ve published. Every Friday, we run Letters to the Editor, in which we reprint both criticisms and praise in a fair and balanced manner.
On some articles, generally those with a lower risk of abuse, we do offer a comment facility. We believe that anonymity is an important part of internet culture, but it has no place in the comment box, where commenters should be held accountable for what they have posted. Accordingly, we have selected Facebook Comments as an appropriate deterrent to all but the most determined trolls, about whom there is little any site can do besides blocking IP addresses, which is a nuclear option we try to avoid.
We do not respond to takedown requests solely on the basis of disagreement or embarrassment. Hysterical demands in the comment box or in our inboxes for corrections and clarifications to our articles are unlikely to receive urgent attention: the appropriate channel of communication for readers with concerns or grievances is firstname.lastname@example.org.
Corrections, clarifications and comment moderation are overseen by the managing editor, whose decision is final.